Grey carpet under a dining table after spot treatment and extraction

Pet Stain & Odour Removal in London

Targeted enzyme treatments that break down pet urine, accidents and odours at the source โ€” in carpets, rugs and upholstery.

Benefits

Why Choose Professional Pet Stain & Odour Removal?

Pet accidents soak through the fibres into the backing and underlay. Surface sprays hide the smell for a while โ€” treating the source is what lasts.

Treats the source

Enzyme treatments break down the residue that causes lingering odours.

Lifts visible stains

Targeted pre-treatment and extraction remove as much staining as possible.

Discourages repeat marking

Removing the scent helps stop pets returning to the same spot.

Pet-friendly products

We use solutions that are suitable for homes with cats and dogs.

Who it's for

Residential & Commercial Pet Stain & Odour Removal

For homes

Carpets, rugs, sofas and mattresses in family homes โ€” from a single accident to a whole room.

For businesses & landlords

Rental properties after pet-owning tenants, pet-friendly offices and hospitality spaces.

Why us

Why Choose Five Star for Pet Stain & Odour Removal

Professional equipment

Commercial-grade hot water extraction machines and upholstery tools, not supermarket rental machines.

Fabric-aware cleaning

Every item is inspected and colour-tested first so the method suits the material.

Clear, up-front pricing

You get a quote before any work starts โ€” no surprises on the day.

Family & pet-friendly products

We use biodegradable cleaning solutions without harsh chemical smells.

What to expect

Our Process, Step by Step

  1. 1

    Get in touch

    Call, WhatsApp or send the booking form with a few details and photos of your stained areas if you have them.

  2. 2

    Free quote & booking

    We confirm the price up front and agree a date and time that suits you.

  3. 3

    Inspection & pre-treatment

    On the day we check the fabric, test for colour-fastness and pre-treat stains and high-traffic areas.

  4. 4

    Deep clean & extraction

    We clean with professional equipment and extract as much moisture as possible to speed up drying.

  5. 5

    Final check with you

    We walk through the result with you before we leave and give simple aftercare advice.

Our work

Photos From Recent Jobs

Real photos taken by our team on jobs in London.

Grey carpet under a dining table after spot treatment and extraction
Grey carpet under a dining table after spot treatment and extraction
Grey bedroom carpet part-way through cleaning, showing cleaned and uncleaned areas
Grey bedroom carpet part-way through cleaning, showing cleaned and uncleaned areas
Grey bedroom carpet with fresh cleaning strokes along the skirting board
Grey bedroom carpet with fresh cleaning strokes along the skirting board

FAQs

Pet Stain & Odour Removal FAQs

It depends on how many areas are affected and whether we are also cleaning the whole carpet. Send photos on WhatsApp for a quick quote.

Treat accidents as soon as you can. For homes with pets, a full carpet clean every 6 to 8 months alongside spot treatments works well.

Odours usually respond very well to enzyme treatment. Older urine stains can permanently change carpet colour, so some marks may lighten rather than disappear. We will be upfront about this.

Blot fresh accidents with plain water and kitchen roll โ€” avoid household sprays, which can set stains. Keep pets in another room during the clean.

Enzymes break down the organic residue left by urine and accidents. We apply the treatment, give it time to work, then extract it along with the residue.

Get a Quote for Pet Stain & Odour Removal

Call or WhatsApp us with a few details and photos for a free, no-obligation pet stain & odour removal quote.