
Pet Stain & Odour Removal in London
Targeted enzyme treatments that break down pet urine, accidents and odours at the source โ in carpets, rugs and upholstery.
Benefits
Why Choose Professional Pet Stain & Odour Removal?
Pet accidents soak through the fibres into the backing and underlay. Surface sprays hide the smell for a while โ treating the source is what lasts.
Treats the source
Enzyme treatments break down the residue that causes lingering odours.
Lifts visible stains
Targeted pre-treatment and extraction remove as much staining as possible.
Discourages repeat marking
Removing the scent helps stop pets returning to the same spot.
Pet-friendly products
We use solutions that are suitable for homes with cats and dogs.
Who it's for
Residential & Commercial Pet Stain & Odour Removal
For homes
Carpets, rugs, sofas and mattresses in family homes โ from a single accident to a whole room.
For businesses & landlords
Rental properties after pet-owning tenants, pet-friendly offices and hospitality spaces.
Why us
Why Choose Five Star for Pet Stain & Odour Removal
Professional equipment
Commercial-grade hot water extraction machines and upholstery tools, not supermarket rental machines.
Fabric-aware cleaning
Every item is inspected and colour-tested first so the method suits the material.
Clear, up-front pricing
You get a quote before any work starts โ no surprises on the day.
Family & pet-friendly products
We use biodegradable cleaning solutions without harsh chemical smells.
What to expect
Our Process, Step by Step
- 1
Get in touch
Call, WhatsApp or send the booking form with a few details and photos of your stained areas if you have them.
- 2
Free quote & booking
We confirm the price up front and agree a date and time that suits you.
- 3
Inspection & pre-treatment
On the day we check the fabric, test for colour-fastness and pre-treat stains and high-traffic areas.
- 4
Deep clean & extraction
We clean with professional equipment and extract as much moisture as possible to speed up drying.
- 5
Final check with you
We walk through the result with you before we leave and give simple aftercare advice.
Our work
Photos From Recent Jobs
Real photos taken by our team on jobs in London.



FAQs
Pet Stain & Odour Removal FAQs
It depends on how many areas are affected and whether we are also cleaning the whole carpet. Send photos on WhatsApp for a quick quote.
Treat accidents as soon as you can. For homes with pets, a full carpet clean every 6 to 8 months alongside spot treatments works well.
Odours usually respond very well to enzyme treatment. Older urine stains can permanently change carpet colour, so some marks may lighten rather than disappear. We will be upfront about this.
Blot fresh accidents with plain water and kitchen roll โ avoid household sprays, which can set stains. Keep pets in another room during the clean.
Enzymes break down the organic residue left by urine and accidents. We apply the treatment, give it time to work, then extract it along with the residue.
Other Cleaning Services
Get a Quote for Pet Stain & Odour Removal
Call or WhatsApp us with a few details and photos for a free, no-obligation pet stain & odour removal quote.