How to Clean Carpet at Home: A Step-by-Step Guide
A simple step-by-step guide to cleaning carpet at home — what you need, how to deep clean with or without a machine, mistakes to avoid, and when to call a professional.
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Five Star Carpet Cleaning
Professional Carpet Cleaning London
Five Star Carpet Cleaning is a reliable carpet cleaning company in London, helping refresh tired carpets and upholstery by removing built-up dirt, everyday stains, and unwanted odours. Whether you need one room cleaned or several items refreshed, we’ll assess the material and choose a suitable cleaning method for your home or workplace.
10+
Years of experience
7 days
A week, 8am – 8pm
5★
Rated by our customers
Free
No-obligation quotes
About us
London Carpet Cleaners for Homes and Businesses
Five Star Carpet Cleaning is a London-based team cleaning carpets, sofas, rugs, mattresses and curtains for homeowners, tenants, landlords and businesses. We’ve built our reputation through word of mouth and genuine customer reviews.
Every job starts with an inspection and a fabric test, so the cleaning method suits your carpet or upholstery. We use professional hot water extraction equipment and family and pet-friendly cleaning solutions.
More about Five Star Carpet CleaningOur services
Find the Right Cleaning Service for Your Needs
Every home and business has different cleaning needs. From everyday dirt in busy hallways to marks on a favourite sofa, our carpet cleaning services cover a range of fabrics and surfaces. Explore each service to find the right option, understand what the cleaning involves, and see answers to common questions before booking.
Carpet Cleaning
Our carpet washing service uses hot water extraction to remove embedded dirt, treat suitable stains, and freshen carpets in living rooms, bedrooms, hallways and on stairs. We provide professional carpet cleaning for homes and businesses, helping carpets look fresher and feel cleaner.
View carpet cleaningUpholstery & Sofa Cleaning
Give your furniture the care it needs with fabric-aware cleaning for sofas, armchairs and dining chairs, including suitable velvet fabrics. We target body oils, everyday spills and built-up dirt to refresh your furniture while taking care to protect delicate materials.
View upholstery & sofa cleaningRug Cleaning
From wool and Persian rugs to Oriental and modern designs, we check colours and fibres before choosing a suitable cleaning method. Our rug cleaning service targets embedded dust, stains and unwanted odours while helping protect delicate colours and fringes.
View rug cleaningPet Stain & Odour Removal
Pet accidents can leave marks and lingering smells in carpets, rugs and sofas. We use suitable treatments designed to break down pet urine residues and tackle odours at their source, rather than simply covering them with fragrance. Results depend on the material, the stain, and how deeply it has soaked in.
View pet stain & odour removalMattress Cleaning
Mattresses collect sweat, body oils, dust and everyday marks over time. Our mattress cleaning service helps remove built-up dirt and unwanted odours using a suitable cleaning method. We manage moisture carefully and explain the expected drying time so you know when your bed can be used again.
View mattress cleaningCurtain Cleaning
Keep your curtains looking fresher without the hassle of taking them down. Our on-site curtain cleaning service treats suitable curtains and drapes while they remain hanging. We assess the fabric first, then work to remove dust, everyday grime and unwanted odours with care.
View curtain cleaningWhy choose us
Why Choose Five Star Carpet Cleaning?
Choosing a cleaner is about more than the equipment they bring. You also want clear communication, careful work and advice you can trust. Whether you need residential or commercial carpet cleaning, we aim to make the whole process straightforward from booking to the final check.
Professional equipment
We use commercial-grade hot water extraction machines to help lift embedded dirt and remove cleaning solution from suitable carpets. The equipment and method are chosen according to the material and its condition.
Fabric-aware cleaning
Different fabrics need different care. We inspect and colour-test materials before cleaning, taking account of wool, synthetic fibres, velvet and delicate rugs to help reduce the risk of damage.
Transparent communication
We provide clear quotes before work begins and explain what to expect from the cleaning process. If a stain is unlikely to come out completely, we’ll be honest about it rather than promise results we cannot guarantee.
Convenient booking
Arrange your appointment by phone, WhatsApp, or online, seven days a week. Tell us what needs cleaning, and we’ll help you discuss the available options and a suitable appointment time.
Family & pet-friendly
We use biodegradable cleaning solutions selected with household comfort in mind. We’ll explain any necessary precautions and drying guidance so you know when the cleaned areas are ready to use.
Careful, tidy service
We treat your home and belongings with care, take sensible steps to protect surrounding furniture and check the results with you before we leave. We aim to leave you with a clean space and a clear understanding of the work completed.
How it works
How Our Cleaning Service Works
Booking a professional clean should be simple. We guide you through each stage, from your first enquiry to the final inspection, so you know what to expect. Whether you need one carpet cleaned or several items treated, we’ll discuss your needs, explain the process, and help you prepare for your appointment.
- 1
Enquire
Call, WhatsApp or use the booking form. Photos help us quote accurately.
- 2
Free quote
We confirm the price and book a date and time that suits you.
- 3
Inspect & pre-treat
We check the fabric, test colours and pre-treat stains and traffic areas.
- 4
Deep clean
Hot water extraction or a fabric-appropriate method, with maximum moisture removed.
- 5
Final check
We walk through the result with you and leave simple aftercare advice.
Service area
Carpet Cleaning Across London
Based in East London (E11), we travel to homes and businesses across London and Greater London. If you’re searching for “carpet cleaning near me”, we can help you check whether your postcode falls within our service area. Send us your location and the items you need cleaned, and we’ll confirm availability before you book.
- East London
- North London
- Central London
- South London
- West London
- Greater London
Customer Reviews
See what our satisfied customers have to say
Arthur Taylor
"Fast, reliable, and truly the best service in London for any deep cleaning needs. The technicians are polite and very thorough."
Oliver Thompson
"Absolutely the best carpet cleaning in London. They removed stains I thought were permanent. Highly professional and efficient service."
Amelia Jones
"I needed a professional upholstery cleaning in London for my velvet sofa. The team did a fantastic job, and it looks brand new. 10/10!"
Our Gallery
Real photos from recent carpet and upholstery cleaning jobs in London
Velvet sofa and cream carpet after cleaning
Bay-window living room carpet
Cream carpet with fresh extraction lines
Grey carpet mid-clean
Bedroom carpet after cleaning
Hot water extraction in a hallway
Dining area carpet after spot treatment
Living room carpet after deep clean
Dining room carpet after cleaning
Grey stair carpet cleaned
Extraction wand on living room carpet
Stair carpet treads after cleaning
From our blog
Carpet Cleaning Tips & Guides
Practical advice from our team on stains, carpet care and keeping your home fresh between cleans.
How to Remove Stains from Carpet: Complete Guide
Coffee, mud, food or pet accidents — learn how to remove fresh and old carpet stains safely, which mistakes to avoid, and when professional cleaning is the better choice.
Read guideFrequently Asked Questions
Yes. Professional carpet cleaning helps remove embedded dirt, tackle suitable stains, and reduce unwanted odours. It can also help maintain your carpet when combined with regular vacuuming and everyday care.
Look for a reliable carpet cleaning company in London with genuine customer reviews, clear pricing, and suitable cleaning methods. Five Star Carpet Cleaning serves homes and businesses across London, with cleaning methods chosen to suit the carpet or fabric.
Carpet washing price depends on the number of rooms, carpet condition, stains, and the cleaning required. Contact us with details of your carpets to discuss your needs and request a quote before booking.
Carpets can be cleaned throughout the year. Choose a time when you can ventilate the room and allow enough time for drying. Regular cleaning can also help manage dirt in busy homes and workplaces.
Check the company's service area, customer reviews, and available services. If you're looking for carpet cleaners near me in London, contact Five Star Carpet Cleaning with your postcode to check availability.
Yes. We provide residential carpet cleaning for homes and commercial carpet cleaning for suitable business premises. The cleaning approach depends on the carpet type, level of use, and condition.
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Book Your Carpet Clean
Call, WhatsApp or send the form below for a free, no-obligation quote.
Request a Free Quote
Fill in the form and it will open WhatsApp with your details ready to send.
Get in Touch
Phone
+44 7871 062227Based in
East London (E11), covering London & Greater London
Opening hours
Monday – Sunday, 8:00am – 8:00pm